Hospital Profile

Deaconess Henderson Hospital

Q: What does a 2-star rating mean for Deaconess Henderson Hospital?

CMS rates hospitals 1-5 stars based on mortality, safety, readmission, patient experience, and timely care.

Q: Does Deaconess Henderson Hospital have an emergency room?

Yes, it operates an emergency department.

Q: Does Deaconess Henderson Hospital accept Medicare?

Yes. All hospitals on Medicare Hospital Compare are Medicare-certified. Check your specific plan for in-network status.

1305 N Elm St
Henderson, KY 42420

★★☆☆☆

2/5 CMS Overall Rating

205

Licensed Beds

Acute Care

Hospital Type

430

Affiliated Doctors

Moderate

Critical Care

1.2:1

Nurse-to-Bed Ratio

Quick Actions

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(270) 827-7700

Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

Deaconess Henderson Hospital is a 2.00-star acute care hospital located in Henderson, Kentucky with 205 licensed beds. As a faith-based non-profit, it combines a mission-driven approach with healthcare delivery.

Its 2-star CMS rating is below the national average, which may indicate opportunities for improvement across quality domains. 430 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 3 of 8 unit types (Moderate) with a 1.2:1 nurse-to-bed ratio.

Hospital Type	Acute Care Hospitals
Ownership	Voluntary non-profit - Church
Teaching Status	Non-Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how Deaconess Henderson Hospital compares:

⭐

Overall Rating

of 5 stars

💔

Same as National

Mortality

0 of 4 better

🛡️

Better than National

Safety

1 of 5 better

🔄

Same as National

Readmission

0 of 8 better

😊

All 8 domains reported

Patient Experience

8 measures

💰

1.0300

Medicare Spending Index (MSPB)

Near National Avg

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

Measure	Score	Star Rating
Patients who reported that their room and bathroom were "Always" clean	68%	N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11%	N/A
Patients who reported that their room and bathroom were "Usually" clean	21%	N/A
Cleanliness - linear mean score	Not Applicable%	N/A
Cleanliness - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that their nurses "Always" communicated well	77%	N/A
Nurse communication - linear mean score	Not Applicable%	N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5%	N/A
Nurse communication - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that their nurses "Usually" communicated well	18%	N/A
Patients who reported that their doctors "Always" communicated well	77%	N/A
Doctor communication - linear mean score	Not Applicable%	N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8%	N/A
Doctor communication - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their doctors "Usually" communicated well	15%	N/A
Patients who reported that staff "Always" explained about medicines before giving it to them	59%	N/A
Communication about medicines - linear mean score	Not Applicable%	N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24%	N/A
Communication about medicines - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that staff "Usually" explained about medicines before giving it to them	17%	N/A
Discharge information - linear mean score	Not Applicable%	N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home	16%	N/A
Discharge information - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that YES, they were given information about what to do during their recovery at home	84%	N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge	18%	N/A
Patients who reported that YES, they did discuss whether they would need help after discharge	82%	N/A
Patients who reported that their doctors "Always" explained things in a way they could understand	70%	N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10%	N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand	20%	N/A
Patients who reported that their doctors "Always" listened carefully to them	77%	N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8%	N/A
Patients who reported that their doctors "Usually" listened carefully to them	15%	N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect	84%	N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5%	N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11%	N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11%	N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25%	N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	64%	N/A
Overall hospital rating - linear mean score	Not Applicable%	N/A
Overall hospital rating - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11%	N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17%	N/A
Patients who reported that their nurses "Always" explained things in a way they could understand	71%	N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6%	N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand	23%	N/A
Patients who reported that their nurses "Always" listened carefully to them	77%	N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5%	N/A
Patients who reported that their nurses "Usually" listened carefully to them	18%	N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect	85%	N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3%	N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12%	N/A
Patients who reported that the area around their room was "Always" quiet at night	65%	N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	6%	N/A
Patients who reported that the area around their room was "Usually" quiet at night	29%	N/A
Quietness - linear mean score	Not Applicable%	N/A
Quietness - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported NO, they would probably not or definitely not recommend the hospital	9%	N/A
Patients who reported YES, they would definitely recommend the hospital	59%	N/A
Recommend hospital - linear mean score	Not Applicable%	N/A
Patients who reported YES, they would probably recommend the hospital	32%	N/A
Recommend hospital - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36%	N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18%	N/A
Summary star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14%	N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86%	N/A

Survey response rate: 17% (537 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

Deaconess Henderson Hospital offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

Deaconess Henderson Hospital offers 3 of 8 possible critical care capabilities, classified as Moderate. Moderate critical care (3–5 unit types) covers many common emergencies but may require transfers for specialized trauma, burns, or pediatric/neonatal intensive care. Consider whether your likely health needs are covered.

🚨 Emergency Department

🏥 Intensive Care Unit (ICU)

❤️ Coronary Care Unit (CCU)

Surgical Services

🏥 Inpatient Surgery

🏢 Outpatient Surgery

Specialty Services

🤰 Obstetrics (OB)

👶 Neonatal Nursery

🧒 Pediatric Services

🧠 Psychiatric Services

🩺 Substance Abuse Treatment

🌬️ Respiratory Care

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

Deaconess Henderson Hospital has 205 licensed beds (205 Medicare-certified) with a nurse-to-bed ratio of 1.2:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type	Count
Total Licensed Beds	205
CMS Certified Beds	205
Psychiatric Unit Beds	8

Staffing snapshot: 430 affiliated physicians • 244 registered nurses

Doctors Affiliated with Deaconess Henderson Hospital

430 physicians are affiliated with Deaconess Henderson Hospital, including 72 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

430

Total Doctors

Procedural Specialists

Surgeons