Hospital Profile

Melrosewakefield Healthcare

Q: What does a 2-star rating mean for Melrosewakefield Healthcare?

CMS rates hospitals 1-5 stars based on mortality, safety, readmission, patient experience, and timely care.

Q: Does Melrosewakefield Healthcare have an emergency room?

Yes, it operates an emergency department.

Q: Does Melrosewakefield Healthcare accept Medicare?

Yes. All hospitals on Medicare Hospital Compare are Medicare-certified. Check your specific plan for in-network status.

585 Lebanon Street
Melrose, MA 02176

★★☆☆☆

2/5 CMS Overall Rating

538

Licensed Beds

Acute Care

Hospital Type

485

Affiliated Doctors

Limited

Critical Care

0.2:1

Nurse-to-Bed Ratio

Quick Actions

📞 Call Hospital 🗺️ Get Directions 🏛️ View on Medicare.gov 👨‍⚕️ Find Doctors

(781) 979-3000

Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

Melrosewakefield Healthcare is a 2.00-star acute care hospital located in Melrose, Massachusetts with 538 licensed beds. As a private non-profit, its revenue is reinvested into patient care and community programs. It maintains a limited teaching affiliation with a medical school.

Its 2-star CMS rating is below the national average, which may indicate opportunities for improvement across quality domains. 485 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 1 of 8 unit types (Limited) with a 0.2:1 nurse-to-bed ratio.

Hospital Type	Acute Care Hospitals
Ownership	Voluntary non-profit - Private
Teaching Status	Limited Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how Melrosewakefield Healthcare compares:

⭐

Overall Rating

of 5 stars

💔

Same as National

Mortality

0 of 6 better

🛡️

Better than National

Safety

1 of 7 better

🔄

Worse than National

Readmission

0 of 8 better

😊

All 8 domains reported

Patient Experience

8 measures

💰

1.0000

Medicare Spending Index (MSPB)

Near National Avg

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

Measure	Score	Star Rating
Patients who reported that their room and bathroom were "Always" clean	60%	N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15%	N/A
Patients who reported that their room and bathroom were "Usually" clean	25%	N/A
Cleanliness - linear mean score	Not Applicable%	N/A
Cleanliness - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their nurses "Always" communicated well	82%	N/A
Nurse communication - linear mean score	Not Applicable%	N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4%	N/A
Nurse communication - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that their nurses "Usually" communicated well	14%	N/A
Patients who reported that their doctors "Always" communicated well	77%	N/A
Doctor communication - linear mean score	Not Applicable%	N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6%	N/A
Doctor communication - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their doctors "Usually" communicated well	17%	N/A
Patients who reported that staff "Always" explained about medicines before giving it to them	61%	N/A
Communication about medicines - linear mean score	Not Applicable%	N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20%	N/A
Communication about medicines - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that staff "Usually" explained about medicines before giving it to them	19%	N/A
Discharge information - linear mean score	Not Applicable%	N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home	15%	N/A
Discharge information - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that YES, they were given information about what to do during their recovery at home	85%	N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge	16%	N/A
Patients who reported that YES, they did discuss whether they would need help after discharge	84%	N/A
Patients who reported that their doctors "Always" explained things in a way they could understand	73%	N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8%	N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand	19%	N/A
Patients who reported that their doctors "Always" listened carefully to them	75%	N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7%	N/A
Patients who reported that their doctors "Usually" listened carefully to them	18%	N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect	83%	N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4%	N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13%	N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9%	N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25%	N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	66%	N/A
Overall hospital rating - linear mean score	Not Applicable%	N/A
Overall hospital rating - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10%	N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18%	N/A
Patients who reported that their nurses "Always" explained things in a way they could understand	77%	N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5%	N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand	18%	N/A
Patients who reported that their nurses "Always" listened carefully to them	80%	N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5%	N/A
Patients who reported that their nurses "Usually" listened carefully to them	15%	N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect	88%	N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3%	N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9%	N/A
Patients who reported that the area around their room was "Always" quiet at night	48%	N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14%	N/A
Patients who reported that the area around their room was "Usually" quiet at night	38%	N/A
Quietness - linear mean score	Not Applicable%	N/A
Quietness - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported NO, they would probably not or definitely not recommend the hospital	7%	N/A
Patients who reported YES, they would definitely recommend the hospital	63%	N/A
Recommend hospital - linear mean score	Not Applicable%	N/A
Patients who reported YES, they would probably recommend the hospital	30%	N/A
Recommend hospital - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	50%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30%	N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20%	N/A
Summary star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14%	N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86%	N/A

Survey response rate: 21% (413 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

Melrosewakefield Healthcare offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

Melrosewakefield Healthcare offers 1 of 8 possible critical care capabilities, classified as Limited. Limited critical care (1–2 unit types) means this facility can stabilize patients but may need to transfer more serious cases. If you anticipate needing emergency or ICU services frequently, compare nearby alternatives in the nearby hospitals section.

🏥 Intensive Care Unit (ICU)

Surgical Services

🏥 Inpatient Surgery

🏢 Outpatient Surgery

Specialty Services

🧒 Pediatric Services

🧠 Psychiatric Services

🌬️ Respiratory Care

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

Melrosewakefield Healthcare has 538 licensed beds (128 Medicare-certified) with a nurse-to-bed ratio of 0.2:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type	Count
Total Licensed Beds	538
CMS Certified Beds	128
Psychiatric Unit Beds	56

Staffing snapshot: 485 affiliated physicians • 131 registered nurses

Doctors Affiliated with Melrosewakefield Healthcare

485 physicians are affiliated with Melrosewakefield Healthcare, including 67 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

485

Total Doctors

Procedural Specialists

Surgeons