Hospital Profile

Blue Ridge Healthcare Hospitals, Inc

2201 S Sterling St
Morganton, NC 28655
★★☆☆☆
2/5 CMS Overall Rating
204
Licensed Beds
Acute Care
Hospital Type
308
Affiliated Doctors
Moderate
Critical Care
1.0:1
Nurse-to-Bed Ratio
Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

Blue Ridge Healthcare Hospitals, Inc is a 2.00-star acute care hospital located in Morganton, North Carolina with 204 licensed beds. As a for-profit facility, it operates with a different financial structure than non-profit hospitals in the region.

Its 2-star CMS rating is below the national average, which may indicate opportunities for improvement across quality domains. 308 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 5 of 8 unit types (Moderate) with a 1.0:1 nurse-to-bed ratio.

Hospital Type Acute Care Hospitals
Ownership Proprietary
Teaching Status Non-Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how Blue Ridge Healthcare Hospitals, Inc compares:

2
Overall Rating
of 5 stars
💔
Same as National
Mortality
0 of 6 better
🛡️
Same as National
Safety
0 of 6 better
🔄
Same as National
Readmission
0 of 8 better
😊
All 8 domains reported
Patient Experience
8 measures
💰
1.0000
Medicare Spending Index (MSPB)
Near National Avg

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

MeasureScoreStar Rating
Patients who reported that their room and bathroom were "Always" clean67%N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean14%N/A
Patients who reported that their room and bathroom were "Usually" clean19%N/A
Cleanliness - linear mean scoreNot Applicable%N/A
Cleanliness - star ratingNot Applicable%★★☆☆☆ (2)
Patients who reported that their nurses "Always" communicated well75%N/A
Nurse communication - linear mean scoreNot Applicable%N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well6%N/A
Nurse communication - star ratingNot Applicable%★★★☆☆ (3)
Patients who reported that their nurses "Usually" communicated well19%N/A
Patients who reported that their doctors "Always" communicated well78%N/A
Doctor communication - linear mean scoreNot Applicable%N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well6%N/A
Doctor communication - star ratingNot Applicable%★★★☆☆ (3)
Patients who reported that their doctors "Usually" communicated well16%N/A
Patients who reported that staff "Always" explained about medicines before giving it to them59%N/A
Communication about medicines - linear mean scoreNot Applicable%N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them25%N/A
Communication about medicines - star ratingNot Applicable%★★☆☆☆ (2)
Patients who reported that staff "Usually" explained about medicines before giving it to them16%N/A
Discharge information - linear mean scoreNot Applicable%N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home14%N/A
Discharge information - star ratingNot Applicable%★★★☆☆ (3)
Patients who reported that YES, they were given information about what to do during their recovery at home86%N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge13%N/A
Patients who reported that YES, they did discuss whether they would need help after discharge87%N/A
Patients who reported that their doctors "Always" explained things in a way they could understand74%N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand8%N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand18%N/A
Patients who reported that their doctors "Always" listened carefully to them76%N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them6%N/A
Patients who reported that their doctors "Usually" listened carefully to them18%N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect85%N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect5%N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect10%N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)12%N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)23%N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)65%N/A
Overall hospital rating - linear mean scoreNot Applicable%N/A
Overall hospital rating - star ratingNot Applicable%★★★☆☆ (3)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for70%N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for15%N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.15%N/A
Patients who reported that their nurses "Always" explained things in a way they could understand72%N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand7%N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand21%N/A
Patients who reported that their nurses "Always" listened carefully to them71%N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them6%N/A
Patients who reported that their nurses "Usually" listened carefully to them23%N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect83%N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect5%N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect12%N/A
Patients who reported that the area around their room was "Always" quiet at night52%N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night12%N/A
Patients who reported that the area around their room was "Usually" quiet at night36%N/A
Quietness - linear mean scoreNot Applicable%N/A
Quietness - star ratingNot Applicable%★★☆☆☆ (2)
Patients who reported NO, they would probably not or definitely not recommend the hospital8%N/A
Patients who reported YES, they would definitely recommend the hospital61%N/A
Recommend hospital - linear mean scoreNot Applicable%N/A
Patients who reported YES, they would probably recommend the hospital31%N/A
Recommend hospital - star ratingNot Applicable%★★☆☆☆ (2)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects49%N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects34%N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects17%N/A
Summary star ratingNot Applicable%★★★☆☆ (3)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge14%N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge86%N/A

Survey response rate: 17% (538 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

Blue Ridge Healthcare Hospitals, Inc offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

Blue Ridge Healthcare Hospitals, Inc offers 5 of 8 possible critical care capabilities, classified as Moderate. Moderate critical care (3–5 unit types) covers many common emergencies but may require transfers for specialized trauma, burns, or pediatric/neonatal intensive care. Consider whether your likely health needs are covered.

🏥 Intensive Care Unit (ICU)
🔬 Surgical ICU
❤️ Coronary Care Unit (CCU)
👶 Pediatric ICU
🍼 Neonatal ICU (NICU)

Surgical Services

No surgical services reported

Specialty Services

🤰 Obstetrics (OB)
🧒 Pediatric Services
🧠 Psychiatric Services
🌬️ Respiratory Care

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

Blue Ridge Healthcare Hospitals, Inc has 204 licensed beds (204 Medicare-certified) with a nurse-to-bed ratio of 1.0:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type Count
Total Licensed Beds204
CMS Certified Beds204
Psychiatric Unit Beds22
Staffing snapshot: 308 affiliated physicians • 204 registered nurses

Doctors Affiliated with Blue Ridge Healthcare Hospitals, Inc

308 physicians are affiliated with Blue Ridge Healthcare Hospitals, Inc, including 32 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

308
Total Doctors
45
Procedural Specialists
32
Surgeons

Featured Affiliated Physicians

Gerald W. Mank, III
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1821309592
Phillip A. Bostian
Knee replacement
NPI: 1043625361
Dustin R. Kilpatrick
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1245690551
Matthew T. Mishoe
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1043578453
Suneel Mohammed
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1699850321
Nathaniel R. Krogel
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1700090636

Showing 308 of 308 affiliated physicians. Doctor affiliations from CMS Physician Compare data.

Healthcare-Associated Infections (HAI)

Healthcare-associated infections are one of the most important safety metrics when evaluating a hospital. These infections are acquired during a hospital stay, not the reason for admission. CMS tracks rates for specific infection types and compares each hospital to the national benchmark.

Infection TypeScore (SIR)vs. National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.019No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.849No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days2946No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2.667No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases1No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.375No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.199No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2.131No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days3764No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases3.832No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases3No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.783No Different than National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.019No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit1.831No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures100No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases2.693No Different than National Benchmark
SSI - Colon Surgery: Observed Cases1No Different than National Benchmark
SSI - Colon Surgery0.371No Different than National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot AvailableNot Available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot AvailableNot Available
SSI - Abdominal Hysterectomy: Number of Procedures5Not Available
SSI - Abdominal Hysterectomy: Predicted Cases0.064Not Available
SSI - Abdominal Hysterectomy: Observed Cases0Not Available
SSI - Abdominal HysterectomyNot AvailableNot Available
MRSA Bacteremia: Lower Confidence LimitN/ANo Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit1.123No Different than National Benchmark
MRSA Bacteremia: Patient Days39375No Different than National Benchmark
MRSA Bacteremia: Predicted Cases2.667No Different than National Benchmark
MRSA Bacteremia: Observed Cases0No Different than National Benchmark
MRSA Bacteremia0.000No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.004Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.354Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days36836Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases13.950Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases1Better than the National Benchmark
Clostridium Difficile (C.Diff)0.072Better than the National Benchmark

How to read this: "Better than national" means the hospital's infection rate is statistically significantly lower than the national average — a sign of strong infection-control protocols (hand hygiene, sterilization, catheter management). "Worse than national" may warrant asking the hospital about their improvement initiatives.

Infection data reported to the CDC's National Healthcare Safety Network (NHSN).

Complications & Deaths

CMS tracks post-surgical complications and mortality rates for common procedures and conditions (heart attack, heart failure, pneumonia, hip/knee replacement, and more). These measures reflect how patients actually fare at this hospital compared to the national average.

MeasureScorePatientsvs. National
Rate of complications for hip/knee replacement patientsN/AN/ANumber of Cases Too Small
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.3646No Different Than the National Rate
Death rate for heart attack patients12.950No Different Than the National Rate
Death rate for CABG surgery patientsN/AN/ANot Available
Death rate for COPD patients8.884No Different Than the National Rate
Death rate for heart failure patients12.8143No Different Than the National Rate
Death rate for pneumonia patients15.5304No Different Than the National Rate
Death rate for stroke patients14.670No Different Than the National Rate
Pressure ulcer rate0.292,122No Different Than the National Rate
Death rate among surgical inpatients with serious treatable complications190.8626No Different Than the National Rate
Iatrogenic pneumothorax rate0.382,455No Different Than the National Rate
In-hospital fall-associated fracture rate0.332,478No Different Than the National Rate
Postoperative hemorrhage or hematoma rate2.49368No Different Than the National Rate
Postoperative acute kidney injury requiring dialysis rate1.6365No Different Than the National Rate
Postoperative respiratory failure rate7.9665No Different Than the National Rate
Perioperative pulmonary embolism or deep vein thrombosis rate3.32374No Different Than the National Rate
Postoperative sepsis rate5.6554No Different Than the National Rate
Postoperative wound dehiscence rate1.68121No Different Than the National Rate
Abdominopelvic accidental puncture or laceration rate0.95366No Different Than the National Rate
CMS Medicare PSI 90: Patient safety and adverse events composite0.90N/ANo Different Than the National Value

What to consider: A "worse than national" rating on mortality or complications is a serious signal — particularly for elective procedures where you have time to choose a facility. For emergency care, proximity and speed often outweigh these metrics. Ask the hospital about their outcomes for your specific procedure.

Readmissions & Unplanned Hospital Visits

A readmission means a patient returned to the hospital within 30 days of discharge. High readmission rates can signal gaps in discharge planning, patient education, or follow-up care coordination. CMS penalizes hospitals with excess readmissions through the HRRP.

MeasureScorePatientsvs. National
Hospital return days for heart attack patientsN/A0Number of Cases Too Small
Hospital return days for heart failure patients18.6156Average Days per 100 Discharges
Hospital return days for pneumonia patients11315Average Days per 100 Discharges
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.4964No Different Than the National Rate
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)13.7619No Different Than the National Rate
Rate of inpatient admissions for patients receiving outpatient chemotherapy11.277No Different Than the National Rate
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5.677No Different Than the National Rate
Ratio of unplanned hospital visits after hospital outpatient surgery0.9353No Different than expected
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.142No Different Than the National Rate
Rate of readmission for CABGN/A0Not Available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.997No Different Than the National Rate
Heart failure (HF) 30-Day Readmission Rate18.9156No Different Than the National Rate
Rate of readmission after hip/knee replacementN/A0Number of Cases Too Small
Pneumonia (PN) 30-Day Readmission Rate15.9315No Different Than the National Rate

What to ask: If this hospital has higher-than-average readmission rates, ask about their discharge process — do they provide follow-up appointments, medication reconciliation, and clear care instructions before you leave?

Nearby Hospitals

If Blue Ridge Healthcare Hospitals, Inc isn't in your Medicare plan's network — or you want to compare quality ratings before a procedure — these are the closest alternatives within 15 miles:

Broughton Hospital

1.1 miles
Not Rated N/A
Morganton, NC · 737 beds

Caldwell Memorial Hospital

14.4 miles
★☆☆☆☆ 1/5
Lenoir, NC · 110 beds

View all hospitals near 28655, NC →

Switching hospitals may mean switching plans. Check the Medicare enrollment timeline to make sure you don't miss your window, and use our enrollment checklist to stay organized.

Location & Directions

Address: 2201 S Sterling St, Morganton, NC 28655
Phone: (828) 580-5000

Get directions on Google Maps →

What to Do with This Information

Hospital quality data is most useful when paired with your specific situation. Here's how to act on it:

  • Check network status: Before choosing this hospital, verify it's in-network for your Medicare Advantage plan. Out-of-network care can cost significantly more.
  • Ask about specific outcomes: If you're considering an elective procedure, ask the hospital for their outcomes data on that specific surgery — not just overall ratings.
  • Compare nearby options: Use the nearby hospitals section above to compare quality scores across facilities in the area.
  • Review your Medicare plan: Your plan's network determines which hospitals you can access affordably. Use our enrollment checklist to stay organized if you're switching plans. Check enrollment deadlines →
  • Talk to your doctor: Ask your primary care physician which hospitals they're affiliated with and whether they're in-network for your plan. Print our doctor questions checklist →
View on Medicare.gov Compare Medicare Plans in 28655, NC →

Blue Ridge Healthcare Hospitals, Inc: Common Questions

What does a 2-star rating mean for Blue Ridge Healthcare Hospitals, Inc?

CMS rates hospitals on a 1-to-5 star scale based on quality measures across mortality, safety, readmission, patient experience, and timely care. A 2-star rating indicates this hospital is below the national average on some measures. The rating is updated quarterly by CMS.

Does Blue Ridge Healthcare Hospitals, Inc have an emergency room?

Yes, Blue Ridge Healthcare Hospitals, Inc operates an emergency department.

How many doctors are affiliated with Blue Ridge Healthcare Hospitals, Inc?

308 physicians are affiliated with this hospital according to CMS Physician Compare data. This includes 32 surgeons.

Does Blue Ridge Healthcare Hospitals, Inc accept Medicare?

Yes. All hospitals listed on Medicare Hospital Compare are Medicare-certified facilities. However, whether this hospital is in-network for your specific Medicare Advantage plan depends on your plan's provider network. Check your plan documents or call your insurer to verify.

How many beds does Blue Ridge Healthcare Hospitals, Inc have?

Blue Ridge Healthcare Hospitals, Inc has 204 licensed beds. Bed count is an indicator of hospital capacity — larger hospitals often offer more specialized services.

Where does the data on this page come from?

All data is sourced from official CMS (Centers for Medicare & Medicaid Services) databases: Hospital Compare for quality measures and star ratings, Provider of Services for beds and services, and Physician Compare for doctor affiliations. Data is updated quarterly. Read our full methodology →

About the Reviewer

Wes Ward

Wes Ward

Founder & Data Lead

Wes Ward is the founder of InsuranceDataNow.org and reviews all hospital quality data and methodology for accuracy. Every hospital profile — including the CMS quality measures, infection rates, and doctor affiliations on this page — goes through his data-validation pipeline before publication.

With 25+ years in data analytics — including work with highly regulated genomic data at Ancestry.com — Wes brings enterprise-level rigor to healthcare transparency. He is also a co-founder of BestNeighborhood.org, CrimeGrade.org, and ISPReports.org.

View full profile →LinkedIn

Data sources: CMS Hospital Compare (February 2026), Provider of Services (Q4 2025), CMS Physician Compare, CDC NHSN. This page is for informational purposes only. Always verify information directly with the hospital. Read our full methodology →

Medicare Resources

Hospital quality data is just one piece of the Medicare puzzle. Explore our guides to make the best decisions for your coverage:

Does your Medicare plan cover Blue Ridge Healthcare Hospitals, Inc?

Compare Plans in 28655, NC →