Hospital Profile

Pardee Hospital Henderson County

Q: What does a 5-star rating mean for Pardee Hospital Henderson County?

CMS rates hospitals 1-5 stars based on mortality, safety, readmission, patient experience, and timely care.

Q: Does Pardee Hospital Henderson County have an emergency room?

Yes, it operates an emergency department.

Q: Does Pardee Hospital Henderson County accept Medicare?

Yes. All hospitals on Medicare Hospital Compare are Medicare-certified. Check your specific plan for in-network status.

800 N Justice St
Hendersonville, NC 28791

★★★★★

5/5 CMS Overall Rating

222

Licensed Beds

Acute Care

Hospital Type

540

Affiliated Doctors

Moderate

Critical Care

1.4:1

Nurse-to-Bed Ratio

Quick Actions

📞 Call Hospital 🗺️ Get Directions 🏛️ View on Medicare.gov 👨‍⚕️ Find Doctors

(828) 696-1000

Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

Pardee Hospital Henderson County is a 5.00-star acute care hospital located in Hendersonville, North Carolina with 222 licensed beds. As a locally-operated public hospital, it often serves as the community's primary healthcare safety net. As a major teaching hospital, it is affiliated with a medical school and typically offers the most advanced procedures and clinical trials.

With a perfect 5-star CMS rating, Pardee Hospital Henderson County ranks among the top hospitals nationally for overall quality. 540 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 3 of 8 unit types (Moderate) with a 1.4:1 nurse-to-bed ratio.

Hospital Type	Acute Care Hospitals
Ownership	Government - Local
Teaching Status	Major Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how Pardee Hospital Henderson County compares:

⭐

Overall Rating

of 5 stars

💔

Better than National

Mortality

1 of 6 better

🛡️

Same as National

Safety

0 of 7 better

🔄

Better than National

Readmission

1 of 10 better

😊

All 8 domains reported

Patient Experience

8 measures

💰

0.9900

Medicare Spending Index (MSPB)

Near National Avg

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

Measure	Score	Star Rating
Patients who reported that their room and bathroom were "Always" clean	80%	N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	5%	N/A
Patients who reported that their room and bathroom were "Usually" clean	15%	N/A
Cleanliness - linear mean score	Not Applicable%	N/A
Cleanliness - star rating	Not Applicable%	★★★★★ (5)
Patients who reported that their nurses "Always" communicated well	82%	N/A
Nurse communication - linear mean score	Not Applicable%	N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3%	N/A
Nurse communication - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that their nurses "Usually" communicated well	15%	N/A
Patients who reported that their doctors "Always" communicated well	83%	N/A
Doctor communication - linear mean score	Not Applicable%	N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4%	N/A
Doctor communication - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that their doctors "Usually" communicated well	13%	N/A
Patients who reported that staff "Always" explained about medicines before giving it to them	62%	N/A
Communication about medicines - linear mean score	Not Applicable%	N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	18%	N/A
Communication about medicines - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that staff "Usually" explained about medicines before giving it to them	20%	N/A
Discharge information - linear mean score	Not Applicable%	N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home	13%	N/A
Discharge information - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that YES, they were given information about what to do during their recovery at home	87%	N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge	13%	N/A
Patients who reported that YES, they did discuss whether they would need help after discharge	87%	N/A
Patients who reported that their doctors "Always" explained things in a way they could understand	79%	N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5%	N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand	16%	N/A
Patients who reported that their doctors "Always" listened carefully to them	81%	N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5%	N/A
Patients who reported that their doctors "Usually" listened carefully to them	14%	N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect	88%	N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3%	N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9%	N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7%	N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	17%	N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	76%	N/A
Overall hospital rating - linear mean score	Not Applicable%	N/A
Overall hospital rating - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	78%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	6%	N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16%	N/A
Patients who reported that their nurses "Always" explained things in a way they could understand	79%	N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4%	N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand	17%	N/A
Patients who reported that their nurses "Always" listened carefully to them	79%	N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4%	N/A
Patients who reported that their nurses "Usually" listened carefully to them	17%	N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect	88%	N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3%	N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9%	N/A
Patients who reported that the area around their room was "Always" quiet at night	53%	N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12%	N/A
Patients who reported that the area around their room was "Usually" quiet at night	35%	N/A
Quietness - linear mean score	Not Applicable%	N/A
Quietness - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported NO, they would probably not or definitely not recommend the hospital	3%	N/A
Patients who reported YES, they would definitely recommend the hospital	78%	N/A
Recommend hospital - linear mean score	Not Applicable%	N/A
Patients who reported YES, they would probably recommend the hospital	19%	N/A
Recommend hospital - star rating	Not Applicable%	★★★★★ (5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31%	N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22%	N/A
Summary star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13%	N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87%	N/A

Survey response rate: 29% (1241 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

Pardee Hospital Henderson County offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

Pardee Hospital Henderson County offers 3 of 8 possible critical care capabilities, classified as Moderate. Moderate critical care (3–5 unit types) covers many common emergencies but may require transfers for specialized trauma, burns, or pediatric/neonatal intensive care. Consider whether your likely health needs are covered.

🚨 Emergency Department

🏥 Intensive Care Unit (ICU)

❤️ Coronary Care Unit (CCU)

Surgical Services

🏥 Inpatient Surgery

🏢 Outpatient Surgery

❤️ Open-Heart Surgery

🧠 Neurosurgery

✨ Reconstructive Surgery

👁️ Ophthalmic Surgery

Specialty Services

🤰 Obstetrics (OB)

👶 Neonatal Nursery

🧒 Pediatric Services

🧠 Psychiatric Services

🩺 Substance Abuse Treatment

💉 Chemotherapy

🌬️ Respiratory Care

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

Pardee Hospital Henderson County has 222 licensed beds (222 Medicare-certified) with a nurse-to-bed ratio of 1.4:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type	Count
Total Licensed Beds	222
CMS Certified Beds	222
Psychiatric Unit Beds	21

Staffing snapshot: 540 affiliated physicians • 303 registered nurses • 10 operating rooms

Doctors Affiliated with Pardee Hospital Henderson County

540 physicians are affiliated with Pardee Hospital Henderson County, including 102 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

540

Total Doctors

120

Procedural Specialists

102

Surgeons