Hospital Profile

Atrium Health Navicent The Medical Center

Q: What does a 2-star rating mean for Atrium Health Navicent The Medical Center?

CMS rates hospitals 1-5 stars based on mortality, safety, readmission, patient experience, and timely care.

Q: Does Atrium Health Navicent The Medical Center have an emergency room?

Yes, it operates an emergency department.

Q: Does Atrium Health Navicent The Medical Center accept Medicare?

Yes. All hospitals on Medicare Hospital Compare are Medicare-certified. Check your specific plan for in-network status.

777 Hemlock Street
Macon, GA 31201

★★☆☆☆

2/5 CMS Overall Rating

637

Licensed Beds

Acute Care

Hospital Type

766

Affiliated Doctors

Moderate

Critical Care

0.3:1

Nurse-to-Bed Ratio

Quick Actions

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(478) 633-1000

Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

Atrium Health Navicent The Medical Center is a 2.00-star acute care hospital located in Macon, Georgia with 637 licensed beds. As a major teaching hospital, it is affiliated with a medical school and typically offers the most advanced procedures and clinical trials.

Its 2-star CMS rating is below the national average, which may indicate opportunities for improvement across quality domains. 766 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 4 of 8 unit types (Moderate) with a 0.3:1 nurse-to-bed ratio.

Hospital Type	Acute Care Hospitals
Ownership	Government - Hospital District or Authority
Teaching Status	Major Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how Atrium Health Navicent The Medical Center compares:

⭐

Overall Rating

of 5 stars

💔

Same as National

Mortality

0 of 7 better

🛡️

Better than National

Safety

3 of 8 better

🔄

Worse than National

Readmission

0 of 11 better

😊

All 8 domains reported

Patient Experience

8 measures

💰

1.0100

Medicare Spending Index (MSPB)

Near National Avg

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

Measure	Score	Star Rating
Patients who reported that their room and bathroom were "Always" clean	58%	N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	18%	N/A
Patients who reported that their room and bathroom were "Usually" clean	24%	N/A
Cleanliness - linear mean score	Not Applicable%	N/A
Cleanliness - star rating	Not Applicable%	★☆☆☆☆ (1)
Patients who reported that their nurses "Always" communicated well	72%	N/A
Nurse communication - linear mean score	Not Applicable%	N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8%	N/A
Nurse communication - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their nurses "Usually" communicated well	20%	N/A
Patients who reported that their doctors "Always" communicated well	73%	N/A
Doctor communication - linear mean score	Not Applicable%	N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8%	N/A
Doctor communication - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their doctors "Usually" communicated well	19%	N/A
Patients who reported that staff "Always" explained about medicines before giving it to them	54%	N/A
Communication about medicines - linear mean score	Not Applicable%	N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27%	N/A
Communication about medicines - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that staff "Usually" explained about medicines before giving it to them	19%	N/A
Discharge information - linear mean score	Not Applicable%	N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home	18%	N/A
Discharge information - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that YES, they were given information about what to do during their recovery at home	82%	N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge	18%	N/A
Patients who reported that YES, they did discuss whether they would need help after discharge	82%	N/A
Patients who reported that their doctors "Always" explained things in a way they could understand	68%	N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10%	N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand	22%	N/A
Patients who reported that their doctors "Always" listened carefully to them	70%	N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9%	N/A
Patients who reported that their doctors "Usually" listened carefully to them	21%	N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect	81%	N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6%	N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13%	N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	14%	N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26%	N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	60%	N/A
Overall hospital rating - linear mean score	Not Applicable%	N/A
Overall hospital rating - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14%	N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17%	N/A
Patients who reported that their nurses "Always" explained things in a way they could understand	69%	N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9%	N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand	22%	N/A
Patients who reported that their nurses "Always" listened carefully to them	69%	N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9%	N/A
Patients who reported that their nurses "Usually" listened carefully to them	22%	N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect	79%	N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5%	N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16%	N/A
Patients who reported that the area around their room was "Always" quiet at night	61%	N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10%	N/A
Patients who reported that the area around their room was "Usually" quiet at night	29%	N/A
Quietness - linear mean score	Not Applicable%	N/A
Quietness - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported NO, they would probably not or definitely not recommend the hospital	10%	N/A
Patients who reported YES, they would definitely recommend the hospital	60%	N/A
Recommend hospital - linear mean score	Not Applicable%	N/A
Patients who reported YES, they would probably recommend the hospital	30%	N/A
Recommend hospital - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40%	N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20%	N/A
Summary star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17%	N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83%	N/A

Survey response rate: 14% (1254 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

Atrium Health Navicent The Medical Center offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

Atrium Health Navicent The Medical Center offers 4 of 8 possible critical care capabilities, classified as Moderate. Moderate critical care (3–5 unit types) covers many common emergencies but may require transfers for specialized trauma, burns, or pediatric/neonatal intensive care. Consider whether your likely health needs are covered.

🔬 Surgical ICU

❤️ Coronary Care Unit (CCU)

👶 Pediatric ICU

🍼 Neonatal ICU (NICU)

Surgical Services

💓 Cardiac Catheterization Lab

Specialty Services

👶 Neonatal Nursery

💉 Chemotherapy

👴 Gerontology

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

Atrium Health Navicent The Medical Center has 637 licensed beds (637 Medicare-certified) with a nurse-to-bed ratio of 0.3:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type	Count
Total Licensed Beds	637
CMS Certified Beds	637
Psychiatric Unit Beds	26

Staffing snapshot: 766 affiliated physicians • 195 registered nurses • 34 operating rooms

Doctors Affiliated with Atrium Health Navicent The Medical Center

766 physicians are affiliated with Atrium Health Navicent The Medical Center, including 115 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

766

Total Doctors

145

Procedural Specialists

115

Surgeons