Hospital Profile

Baptist Health Medical Center - Jacksonville

Q: What does a 4-star rating mean for Baptist Health Medical Center - Jacksonville?

CMS rates hospitals 1-5 stars based on mortality, safety, readmission, patient experience, and timely care.

Q: Does Baptist Health Medical Center - Jacksonville have an emergency room?

Yes, it operates an emergency department.

Q: Does Baptist Health Medical Center - Jacksonville accept Medicare?

Yes. All hospitals on Medicare Hospital Compare are Medicare-certified. Check your specific plan for in-network status.

800 Prudential Dr
Jacksonville, FL 32207

★★★★☆

4/5 CMS Overall Rating

1229

Licensed Beds

Acute Care

Hospital Type

1828

Affiliated Doctors

Comprehensive

Critical Care

0.2:1

Nurse-to-Bed Ratio

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(904) 202-2000

Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

Baptist Health Medical Center - Jacksonville is a 4.00-star acute care hospital located in Jacksonville, Florida with 1,229 licensed beds. As a private non-profit, its revenue is reinvested into patient care and community programs. It maintains a limited teaching affiliation with a medical school.

A 4-star CMS rating places Baptist Health Medical Center - Jacksonville above the national average for overall quality. 1,828 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 6 of 8 unit types (Comprehensive) with a 0.2:1 nurse-to-bed ratio.

Hospital Type	Acute Care Hospitals
Ownership	Voluntary non-profit - Private
Teaching Status	Limited Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how Baptist Health Medical Center - Jacksonville compares:

⭐

Overall Rating

of 5 stars

💔

Better than National

Mortality

3 of 7 better

🛡️

Better than National

Safety

2 of 8 better

🔄

Same as National

Readmission

1 of 11 better

😊

All 8 domains reported

Patient Experience

8 measures

💰

0.9800

Medicare Spending Index (MSPB)

Near National Avg

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

Measure	Score	Star Rating
Patients who reported that their room and bathroom were "Always" clean	78%	N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7%	N/A
Patients who reported that their room and bathroom were "Usually" clean	15%	N/A
Cleanliness - linear mean score	Not Applicable%	N/A
Cleanliness - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that their nurses "Always" communicated well	78%	N/A
Nurse communication - linear mean score	Not Applicable%	N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5%	N/A
Nurse communication - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that their nurses "Usually" communicated well	17%	N/A
Patients who reported that their doctors "Always" communicated well	75%	N/A
Doctor communication - linear mean score	Not Applicable%	N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7%	N/A
Doctor communication - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their doctors "Usually" communicated well	18%	N/A
Patients who reported that staff "Always" explained about medicines before giving it to them	58%	N/A
Communication about medicines - linear mean score	Not Applicable%	N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21%	N/A
Communication about medicines - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that staff "Usually" explained about medicines before giving it to them	21%	N/A
Discharge information - linear mean score	Not Applicable%	N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home	15%	N/A
Discharge information - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that YES, they were given information about what to do during their recovery at home	85%	N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge	17%	N/A
Patients who reported that YES, they did discuss whether they would need help after discharge	83%	N/A
Patients who reported that their doctors "Always" explained things in a way they could understand	70%	N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8%	N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand	22%	N/A
Patients who reported that their doctors "Always" listened carefully to them	73%	N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7%	N/A
Patients who reported that their doctors "Usually" listened carefully to them	20%	N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect	82%	N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5%	N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13%	N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7%	N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	17%	N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	76%	N/A
Overall hospital rating - linear mean score	Not Applicable%	N/A
Overall hospital rating - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10%	N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15%	N/A
Patients who reported that their nurses "Always" explained things in a way they could understand	72%	N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8%	N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand	20%	N/A
Patients who reported that their nurses "Always" listened carefully to them	76%	N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5%	N/A
Patients who reported that their nurses "Usually" listened carefully to them	19%	N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect	86%	N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3%	N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11%	N/A
Patients who reported that the area around their room was "Always" quiet at night	63%	N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	7%	N/A
Patients who reported that the area around their room was "Usually" quiet at night	30%	N/A
Quietness - linear mean score	Not Applicable%	N/A
Quietness - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported NO, they would probably not or definitely not recommend the hospital	3%	N/A
Patients who reported YES, they would definitely recommend the hospital	76%	N/A
Recommend hospital - linear mean score	Not Applicable%	N/A
Patients who reported YES, they would probably recommend the hospital	21%	N/A
Recommend hospital - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32%	N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	27%	N/A
Summary star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13%	N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87%	N/A

Survey response rate: 18% (628 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

Baptist Health Medical Center - Jacksonville offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

Baptist Health Medical Center - Jacksonville offers 6 of 8 possible critical care capabilities, classified as Comprehensive. Comprehensive critical care hospitals (6+ unit types) are typically equipped to handle the widest range of emergencies, from cardiac events and severe burns to pediatric and neonatal crises — a key factor in plan selection for families or those with complex health needs.

🚨 Emergency Department

🏥 Intensive Care Unit (ICU)

🔬 Surgical ICU

❤️ Coronary Care Unit (CCU)

👶 Pediatric ICU

🍼 Neonatal ICU (NICU)

Surgical Services

🏥 Inpatient Surgery

🏢 Outpatient Surgery

❤️ Open-Heart Surgery

🧠 Neurosurgery

💓 Cardiac Catheterization Lab

✨ Reconstructive Surgery

👁️ Ophthalmic Surgery

Specialty Services

🤰 Obstetrics (OB)

👶 Neonatal Nursery

🧒 Pediatric Services

🧠 Psychiatric Services

💉 Chemotherapy

🌬️ Respiratory Care

👴 Gerontology

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

Baptist Health Medical Center - Jacksonville has 1229 licensed beds (1229 Medicare-certified) with a nurse-to-bed ratio of 0.2:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type	Count
Total Licensed Beds	1,229
CMS Certified Beds	1,229
Psychiatric Unit Beds	48

Staffing snapshot: 1828 affiliated physicians • 220 registered nurses • 30 operating rooms

Doctors Affiliated with Baptist Health Medical Center - Jacksonville

1,828 physicians are affiliated with Baptist Health Medical Center - Jacksonville, including 213 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

1828

Total Doctors

302

Procedural Specialists

213

Surgeons