Hospital Profile

North Okaloosa Medical Center

Q: What does a 3-star rating mean for North Okaloosa Medical Center?

CMS rates hospitals 1-5 stars based on mortality, safety, readmission, patient experience, and timely care.

Q: Does North Okaloosa Medical Center have an emergency room?

Yes, it operates an emergency department.

Q: Does North Okaloosa Medical Center accept Medicare?

Yes. All hospitals on Medicare Hospital Compare are Medicare-certified. Check your specific plan for in-network status.

151 Redstone Ave Se
Crestview, FL 32539

★★★☆☆

3/5 CMS Overall Rating

110

Licensed Beds

Acute Care

Hospital Type

237

Affiliated Doctors

Moderate

Critical Care

0.9:1

Nurse-to-Bed Ratio

Quick Actions

📞 Call Hospital 🗺️ Get Directions 🏛️ View on Medicare.gov 👨‍⚕️ Find Doctors

(850) 689-8100

Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

North Okaloosa Medical Center is a 3.00-star acute care hospital located in Crestview, Florida with 110 licensed beds. As a private non-profit, its revenue is reinvested into patient care and community programs.

Its 3-star CMS rating is at the national average — it meets baseline quality standards across key domains. 237 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 4 of 8 unit types (Moderate) with a 0.9:1 nurse-to-bed ratio.

Hospital Type	Acute Care Hospitals
Ownership	Voluntary non-profit - Private
Teaching Status	Non-Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how North Okaloosa Medical Center compares:

⭐

Overall Rating

of 5 stars

💔

Same as National

Mortality

0 of 6 better

🛡️

Better than National

Safety

1 of 6 better

🔄

Better than National

Readmission

1 of 9 better

😊

All 8 domains reported

Patient Experience

8 measures

💰

1.0300

Medicare Spending Index (MSPB)

Near National Avg

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

Measure	Score	Star Rating
Patients who reported that their room and bathroom were "Always" clean	73%	N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10%	N/A
Patients who reported that their room and bathroom were "Usually" clean	17%	N/A
Cleanliness - linear mean score	Not Applicable%	N/A
Cleanliness - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that their nurses "Always" communicated well	73%	N/A
Nurse communication - linear mean score	Not Applicable%	N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8%	N/A
Nurse communication - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their nurses "Usually" communicated well	19%	N/A
Patients who reported that their doctors "Always" communicated well	69%	N/A
Doctor communication - linear mean score	Not Applicable%	N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well	12%	N/A
Doctor communication - star rating	Not Applicable%	★☆☆☆☆ (1)
Patients who reported that their doctors "Usually" communicated well	19%	N/A
Patients who reported that staff "Always" explained about medicines before giving it to them	54%	N/A
Communication about medicines - linear mean score	Not Applicable%	N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27%	N/A
Communication about medicines - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that staff "Usually" explained about medicines before giving it to them	19%	N/A
Discharge information - linear mean score	Not Applicable%	N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home	18%	N/A
Discharge information - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that YES, they were given information about what to do during their recovery at home	82%	N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge	18%	N/A
Patients who reported that YES, they did discuss whether they would need help after discharge	82%	N/A
Patients who reported that their doctors "Always" explained things in a way they could understand	66%	N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	14%	N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand	20%	N/A
Patients who reported that their doctors "Always" listened carefully to them	67%	N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	14%	N/A
Patients who reported that their doctors "Usually" listened carefully to them	19%	N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect	76%	N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7%	N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17%	N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	17%	N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28%	N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	55%	N/A
Overall hospital rating - linear mean score	Not Applicable%	N/A
Overall hospital rating - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14%	N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19%	N/A
Patients who reported that their nurses "Always" explained things in a way they could understand	68%	N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9%	N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand	23%	N/A
Patients who reported that their nurses "Always" listened carefully to them	70%	N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8%	N/A
Patients who reported that their nurses "Usually" listened carefully to them	22%	N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect	81%	N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6%	N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13%	N/A
Patients who reported that the area around their room was "Always" quiet at night	55%	N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12%	N/A
Patients who reported that the area around their room was "Usually" quiet at night	33%	N/A
Quietness - linear mean score	Not Applicable%	N/A
Quietness - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported NO, they would probably not or definitely not recommend the hospital	13%	N/A
Patients who reported YES, they would definitely recommend the hospital	51%	N/A
Recommend hospital - linear mean score	Not Applicable%	N/A
Patients who reported YES, they would probably recommend the hospital	36%	N/A
Recommend hospital - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40%	N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18%	N/A
Summary star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17%	N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83%	N/A

Survey response rate: 14% (414 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

North Okaloosa Medical Center offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

North Okaloosa Medical Center offers 4 of 8 possible critical care capabilities, classified as Moderate. Moderate critical care (3–5 unit types) covers many common emergencies but may require transfers for specialized trauma, burns, or pediatric/neonatal intensive care. Consider whether your likely health needs are covered.

🚨 Emergency Department

🏥 Intensive Care Unit (ICU)

🔬 Surgical ICU

❤️ Coronary Care Unit (CCU)

Surgical Services

🏥 Inpatient Surgery

🏢 Outpatient Surgery

💓 Cardiac Catheterization Lab

👁️ Ophthalmic Surgery

Specialty Services

🤰 Obstetrics (OB)

👶 Neonatal Nursery

🧒 Pediatric Services

🌬️ Respiratory Care

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

North Okaloosa Medical Center has 110 licensed beds (110 Medicare-certified) with a nurse-to-bed ratio of 0.9:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type	Count
Total Licensed Beds	110
CMS Certified Beds	110

Staffing snapshot: 237 affiliated physicians • 100 registered nurses • 1 operating rooms

Doctors Affiliated with North Okaloosa Medical Center

237 physicians are affiliated with North Okaloosa Medical Center, including 40 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

237

Total Doctors

Procedural Specialists

Surgeons