Hospital Profile

Centerpoint Medical Center

Q: What does a 3-star rating mean for Centerpoint Medical Center?

CMS rates hospitals 1-5 stars based on mortality, safety, readmission, patient experience, and timely care.

Q: Does Centerpoint Medical Center have an emergency room?

Yes, it operates an emergency department.

Q: Does Centerpoint Medical Center accept Medicare?

Yes. All hospitals on Medicare Hospital Compare are Medicare-certified. Check your specific plan for in-network status.

19600 East 39th Street
Independence, MO 64057

★★★☆☆

3/5 CMS Overall Rating

366

Licensed Beds

Acute Care

Hospital Type

407

Affiliated Doctors

Comprehensive

Critical Care

1.0:1

Nurse-to-Bed Ratio

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(816) 698-7000

Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

Centerpoint Medical Center is a 3.00-star acute care hospital located in Independence, Missouri with 366 licensed beds. As a for-profit facility, it operates with a different financial structure than non-profit hospitals in the region.

Its 3-star CMS rating is at the national average — it meets baseline quality standards across key domains. 407 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 6 of 8 unit types (Comprehensive) with a 1.0:1 nurse-to-bed ratio.

Hospital Type	Acute Care Hospitals
Ownership	Proprietary
Teaching Status	Non-Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how Centerpoint Medical Center compares:

⭐

Overall Rating

of 5 stars

💔

Same as National

Mortality

0 of 7 better

🛡️

Better than National

Safety

2 of 7 better

🔄

Worse than National

Readmission

0 of 11 better

😊

All 8 domains reported

Patient Experience

8 measures

💰

1.0500

Medicare Spending Index (MSPB)

Above National Avg (Higher Spending)

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

Measure	Score	Star Rating
Patients who reported that their room and bathroom were "Always" clean	70%	N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12%	N/A
Patients who reported that their room and bathroom were "Usually" clean	18%	N/A
Cleanliness - linear mean score	Not Applicable%	N/A
Cleanliness - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that their nurses "Always" communicated well	73%	N/A
Nurse communication - linear mean score	Not Applicable%	N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6%	N/A
Nurse communication - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their nurses "Usually" communicated well	21%	N/A
Patients who reported that their doctors "Always" communicated well	71%	N/A
Doctor communication - linear mean score	Not Applicable%	N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9%	N/A
Doctor communication - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their doctors "Usually" communicated well	20%	N/A
Patients who reported that staff "Always" explained about medicines before giving it to them	54%	N/A
Communication about medicines - linear mean score	Not Applicable%	N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25%	N/A
Communication about medicines - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that staff "Usually" explained about medicines before giving it to them	21%	N/A
Discharge information - linear mean score	Not Applicable%	N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home	14%	N/A
Discharge information - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that YES, they were given information about what to do during their recovery at home	86%	N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge	16%	N/A
Patients who reported that YES, they did discuss whether they would need help after discharge	84%	N/A
Patients who reported that their doctors "Always" explained things in a way they could understand	64%	N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11%	N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand	25%	N/A
Patients who reported that their doctors "Always" listened carefully to them	69%	N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	10%	N/A
Patients who reported that their doctors "Usually" listened carefully to them	21%	N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect	79%	N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6%	N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15%	N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13%	N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23%	N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	64%	N/A
Overall hospital rating - linear mean score	Not Applicable%	N/A
Overall hospital rating - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13%	N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18%	N/A
Patients who reported that their nurses "Always" explained things in a way they could understand	68%	N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	10%	N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand	22%	N/A
Patients who reported that their nurses "Always" listened carefully to them	71%	N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6%	N/A
Patients who reported that their nurses "Usually" listened carefully to them	23%	N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect	81%	N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3%	N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16%	N/A
Patients who reported that the area around their room was "Always" quiet at night	60%	N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9%	N/A
Patients who reported that the area around their room was "Usually" quiet at night	31%	N/A
Quietness - linear mean score	Not Applicable%	N/A
Quietness - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported NO, they would probably not or definitely not recommend the hospital	10%	N/A
Patients who reported YES, they would definitely recommend the hospital	58%	N/A
Recommend hospital - linear mean score	Not Applicable%	N/A
Patients who reported YES, they would probably recommend the hospital	32%	N/A
Recommend hospital - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37%	N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24%	N/A
Summary star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13%	N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87%	N/A

Survey response rate: 19% (585 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

Centerpoint Medical Center offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

Centerpoint Medical Center offers 6 of 8 possible critical care capabilities, classified as Comprehensive. Comprehensive critical care hospitals (6+ unit types) are typically equipped to handle the widest range of emergencies, from cardiac events and severe burns to pediatric and neonatal crises — a key factor in plan selection for families or those with complex health needs.

🚨 Emergency Department

🏥 Intensive Care Unit (ICU)

🔬 Surgical ICU

❤️ Coronary Care Unit (CCU)

🆘 Shock-Trauma

🍼 Neonatal ICU (NICU)

Surgical Services

🏥 Inpatient Surgery

🏢 Outpatient Surgery

❤️ Open-Heart Surgery

🧠 Neurosurgery

💓 Cardiac Catheterization Lab

✨ Reconstructive Surgery

👁️ Ophthalmic Surgery

Specialty Services

🤰 Obstetrics (OB)

👶 Neonatal Nursery

💉 Chemotherapy

🌬️ Respiratory Care

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

Centerpoint Medical Center has 366 licensed beds (366 Medicare-certified) with a nurse-to-bed ratio of 1.0:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type	Count
Total Licensed Beds	366
CMS Certified Beds	366
Psychiatric Unit Beds	32

Staffing snapshot: 407 affiliated physicians • 370 registered nurses • 10 operating rooms

Doctors Affiliated with Centerpoint Medical Center

407 physicians are affiliated with Centerpoint Medical Center, including 63 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

407

Total Doctors

Procedural Specialists

Surgeons