Hospital Profile

Chandler Regional Medical Center

1955 West Frye Road
Chandler, AZ 85224
★★★★☆
4/5 CMS Overall Rating
429
Licensed Beds
Acute Care
Hospital Type
682
Affiliated Doctors
Comprehensive
Critical Care
2.2:1
Nurse-to-Bed Ratio
Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

Chandler Regional Medical Center is a 4.00-star acute care hospital located in Chandler, Arizona with 429 licensed beds. As a private non-profit, its revenue is reinvested into patient care and community programs.

A 4-star CMS rating places Chandler Regional Medical Center above the national average for overall quality. 682 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 6 of 8 unit types (Comprehensive) with a 2.2:1 nurse-to-bed ratio.

Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Private
Teaching Status Non-Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how Chandler Regional Medical Center compares:

4
Overall Rating
of 5 stars
💔
Same as National
Mortality
0 of 7 better
🛡️
Better than National
Safety
4 of 7 better
🔄
Same as National
Readmission
0 of 10 better
😊
All 8 domains reported
Patient Experience
8 measures
💰
1.0400
Medicare Spending Index (MSPB)
Above National Avg (Higher Spending)

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

MeasureScoreStar Rating
Patients who reported that their room and bathroom were "Always" clean66%N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean10%N/A
Patients who reported that their room and bathroom were "Usually" clean24%N/A
Cleanliness - linear mean scoreNot Applicable%N/A
Cleanliness - star ratingNot Applicable%★★★☆☆ (3)
Patients who reported that their nurses "Always" communicated well81%N/A
Nurse communication - linear mean scoreNot Applicable%N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well4%N/A
Nurse communication - star ratingNot Applicable%★★★★☆ (4)
Patients who reported that their nurses "Usually" communicated well15%N/A
Patients who reported that their doctors "Always" communicated well75%N/A
Doctor communication - linear mean scoreNot Applicable%N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well6%N/A
Doctor communication - star ratingNot Applicable%★★☆☆☆ (2)
Patients who reported that their doctors "Usually" communicated well19%N/A
Patients who reported that staff "Always" explained about medicines before giving it to them58%N/A
Communication about medicines - linear mean scoreNot Applicable%N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them22%N/A
Communication about medicines - star ratingNot Applicable%★★☆☆☆ (2)
Patients who reported that staff "Usually" explained about medicines before giving it to them20%N/A
Discharge information - linear mean scoreNot Applicable%N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home13%N/A
Discharge information - star ratingNot Applicable%★★★★☆ (4)
Patients who reported that YES, they were given information about what to do during their recovery at home87%N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge12%N/A
Patients who reported that YES, they did discuss whether they would need help after discharge88%N/A
Patients who reported that their doctors "Always" explained things in a way they could understand70%N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand7%N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand23%N/A
Patients who reported that their doctors "Always" listened carefully to them73%N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them7%N/A
Patients who reported that their doctors "Usually" listened carefully to them20%N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect81%N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect4%N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect15%N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)8%N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)21%N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)71%N/A
Overall hospital rating - linear mean scoreNot Applicable%N/A
Overall hospital rating - star ratingNot Applicable%★★★☆☆ (3)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for73%N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for9%N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.18%N/A
Patients who reported that their nurses "Always" explained things in a way they could understand78%N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand6%N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand16%N/A
Patients who reported that their nurses "Always" listened carefully to them78%N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them4%N/A
Patients who reported that their nurses "Usually" listened carefully to them18%N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect88%N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect2%N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect10%N/A
Patients who reported that the area around their room was "Always" quiet at night52%N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night13%N/A
Patients who reported that the area around their room was "Usually" quiet at night35%N/A
Quietness - linear mean scoreNot Applicable%N/A
Quietness - star ratingNot Applicable%★★☆☆☆ (2)
Patients who reported NO, they would probably not or definitely not recommend the hospital5%N/A
Patients who reported YES, they would definitely recommend the hospital72%N/A
Recommend hospital - linear mean scoreNot Applicable%N/A
Patients who reported YES, they would probably recommend the hospital23%N/A
Recommend hospital - star ratingNot Applicable%★★★★☆ (4)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects43%N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects35%N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects22%N/A
Summary star ratingNot Applicable%★★★☆☆ (3)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge13%N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge87%N/A

Survey response rate: 18% (492 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

Chandler Regional Medical Center offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

Chandler Regional Medical Center offers 6 of 8 possible critical care capabilities, classified as Comprehensive. Comprehensive critical care hospitals (6+ unit types) are typically equipped to handle the widest range of emergencies, from cardiac events and severe burns to pediatric and neonatal crises — a key factor in plan selection for families or those with complex health needs.

🚨 Emergency Department
🏥 Intensive Care Unit (ICU)
🔬 Surgical ICU
❤️ Coronary Care Unit (CCU)
🆘 Shock-Trauma
🍼 Neonatal ICU (NICU)

Surgical Services

🏥 Inpatient Surgery
🏢 Outpatient Surgery
❤️ Open-Heart Surgery
🧠 Neurosurgery
💓 Cardiac Catheterization Lab
Reconstructive Surgery
👁️ Ophthalmic Surgery

Specialty Services

🤰 Obstetrics (OB)
👶 Neonatal Nursery
🧒 Pediatric Services
💉 Chemotherapy
🌬️ Respiratory Care

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

Chandler Regional Medical Center has 429 licensed beds (429 Medicare-certified) with a nurse-to-bed ratio of 2.2:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type Count
Total Licensed Beds429
CMS Certified Beds429
Staffing snapshot: 682 affiliated physicians • 961 registered nurses • 1 operating rooms

Doctors Affiliated with Chandler Regional Medical Center

682 physicians are affiliated with Chandler Regional Medical Center, including 149 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

682
Total Doctors
206
Procedural Specialists
149
Surgeons

Featured Affiliated Physicians

Jay D. Turner
Spinal fusion
NPI: 1154558021
Sandeep C. Patel
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1427094218
George A. Bracher
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1669444006
Tushar Gohel
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1568699304
Wael Youssef
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1124173349
Manish G. Amin
Upper gastrointestinal (GI) endoscopy for acid reflux
NPI: 1225093271

Showing 682 of 682 affiliated physicians. Doctor affiliations from CMS Physician Compare data.

Healthcare-Associated Infections (HAI)

Healthcare-associated infections are one of the most important safety metrics when evaluating a hospital. These infections are acquired during a hospital stay, not the reason for admission. CMS tracks rates for specific infection types and compares each hospital to the national benchmark.

Infection TypeScore (SIR)vs. National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.087Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.663Better than the National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days14591Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases14.559Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases4Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.275Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.138Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.709Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days13229Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases17.592Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases6Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.341Better than the National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.004Better than the National Benchmark
SSI - Colon Surgery: Upper Confidence Limit0.394Better than the National Benchmark
SSI - Colon Surgery: Number of Procedures467Better than the National Benchmark
SSI - Colon Surgery: Predicted Cases12.515Better than the National Benchmark
SSI - Colon Surgery: Observed Cases1Better than the National Benchmark
SSI - Colon Surgery0.080Better than the National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.305No Different than National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit6.018No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures137No Different than National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases1.098No Different than National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases2No Different than National Benchmark
SSI - Abdominal Hysterectomy1.821No Different than National Benchmark
MRSA Bacteremia: Lower Confidence Limit0.044Better than the National Benchmark
MRSA Bacteremia: Upper Confidence Limit0.875Better than the National Benchmark
MRSA Bacteremia: Patient Days142791Better than the National Benchmark
MRSA Bacteremia: Predicted Cases7.552Better than the National Benchmark
MRSA Bacteremia: Observed Cases2Better than the National Benchmark
MRSA Bacteremia0.265Better than the National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.163Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.426Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days130132Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases62.600Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases17Better than the National Benchmark
Clostridium Difficile (C.Diff)0.272Better than the National Benchmark

How to read this: "Better than national" means the hospital's infection rate is statistically significantly lower than the national average — a sign of strong infection-control protocols (hand hygiene, sterilization, catheter management). "Worse than national" may warrant asking the hospital about their improvement initiatives.

Infection data reported to the CDC's National Healthcare Safety Network (NHSN).

Complications & Deaths

CMS tracks post-surgical complications and mortality rates for common procedures and conditions (heart attack, heart failure, pneumonia, hip/knee replacement, and more). These measures reflect how patients actually fare at this hospital compared to the national average.

MeasureScorePatientsvs. National
Rate of complications for hip/knee replacement patientsN/AN/ANumber of Cases Too Small
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3.93,429No Different Than the National Rate
Death rate for heart attack patients13.9351No Different Than the National Rate
Death rate for CABG surgery patients2.4168No Different Than the National Rate
Death rate for COPD patients7.4158No Different Than the National Rate
Death rate for heart failure patients11.7593No Different Than the National Rate
Death rate for pneumonia patients16.8660No Different Than the National Rate
Death rate for stroke patients12.9406No Different Than the National Rate
Pressure ulcer rate0.4410,445No Different Than the National Rate
Death rate among surgical inpatients with serious treatable complications160.89164No Different Than the National Rate
Iatrogenic pneumothorax rate0.1912,145No Different Than the National Rate
In-hospital fall-associated fracture rate0.2512,325No Different Than the National Rate
Postoperative hemorrhage or hematoma rate2.013,329No Different Than the National Rate
Postoperative acute kidney injury requiring dialysis rate2.411,193No Different Than the National Rate
Postoperative respiratory failure rate10.651,206No Different Than the National Rate
Perioperative pulmonary embolism or deep vein thrombosis rate5.193,475Worse Than the National Rate
Postoperative sepsis rate4.881,160No Different Than the National Rate
Postoperative wound dehiscence rate2.08748No Different Than the National Rate
Abdominopelvic accidental puncture or laceration rate1.352,338No Different Than the National Rate
CMS Medicare PSI 90: Patient safety and adverse events composite1.07N/ANo Different Than the National Value

What to consider: A "worse than national" rating on mortality or complications is a serious signal — particularly for elective procedures where you have time to choose a facility. For emergency care, proximity and speed often outweigh these metrics. Ask the hospital about their outcomes for your specific procedure.

Readmissions & Unplanned Hospital Visits

A readmission means a patient returned to the hospital within 30 days of discharge. High readmission rates can signal gaps in discharge planning, patient education, or follow-up care coordination. CMS penalizes hospitals with excess readmissions through the HRRP.

MeasureScorePatientsvs. National
Hospital return days for heart attack patients17.8396More Days Than Average per 100 Discharges
Hospital return days for heart failure patients-18.5694Fewer Days Than Average per 100 Discharges
Hospital return days for pneumonia patients-9.1706Fewer Days Than Average per 100 Discharges
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.25,859No Different Than the National Rate
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)14.3332No Different Than the National Rate
Rate of inpatient admissions for patients receiving outpatient chemotherapy10.838No Different Than the National Rate
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy538No Different Than the National Rate
Ratio of unplanned hospital visits after hospital outpatient surgery1.1888No Different than expected
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.7396No Different Than the National Rate
Rate of readmission for CABG10.6163No Different Than the National Rate
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.2173No Different Than the National Rate
Heart failure (HF) 30-Day Readmission Rate18.3694No Different Than the National Rate
Rate of readmission after hip/knee replacementN/A0Number of Cases Too Small
Pneumonia (PN) 30-Day Readmission Rate14.7706No Different Than the National Rate

What to ask: If this hospital has higher-than-average readmission rates, ask about their discharge process — do they provide follow-up appointments, medication reconciliation, and clear care instructions before you leave?

Nearby Hospitals

If Chandler Regional Medical Center isn't in your Medicare plan's network — or you want to compare quality ratings before a procedure — these are the closest alternatives within 15 miles:

Banner Ocotillo Medical Center

1.3 miles
★★☆☆☆ 2/5
Chandler, AZ · 94 beds

Oasis Behavioral Health Hospital

2 miles
Not Rated N/A
Chandler, AZ · 146 beds

Aurora Behavioral Healthcare-Tempe

6 miles
Not Rated N/A
Tempe, AZ · 138 beds

Banner Desert Medical Center

6.5 miles
★★☆☆☆ 2/5
Mesa, AZ · 595 beds

Mercy Gilbert Medical Center

7.1 miles
★★★★★ 5/5
Gilbert, AZ · 197 beds

Arizona Spine And Joint Hospital

9.9 miles
Not Rated N/A
Mesa, AZ · 23 beds

Banner Gateway Medical Center

10.6 miles
★★★★☆ 4/5
Gilbert, AZ · 177 beds

East Valley Er & Hospital

10.7 miles
Not Rated N/A
Gilbert, AZ · 14 beds

Banner Behavioral Health Hospital

13.1 miles
Not Rated N/A
Scottsdale, AZ · 156 beds

Arizona Orthopedic And Surgical Specialty Hospital

13.1 miles
Not Rated N/A
Phoenix, AZ · 24 beds

Banner Baywood Medical Center

13.3 miles
★★☆☆☆ 2/5
Mesa, AZ · 359 beds

Banner Heart Hospital

13.5 miles
★★★☆☆ 3/5
Mesa, AZ · 111 beds

Honorhealth Scottsdale Osborn Medical Center

13.5 miles
★★★☆☆ 3/5
Scottsdale, AZ · 341 beds

Arizona State Hospital

13.8 miles
Not Rated N/A
Phoenix, AZ · 475 beds

Valleywise Health Medical Center

14.1 miles
★★★☆☆ 3/5
Phoenix, AZ · 758 beds

Dignity Health Arizona General Hospital

14.2 miles
★★★☆☆ 3/5
Mesa, AZ · 50 beds

Agave Ridge Behavioral Hospital

14.3 miles
Not Rated N/A
Mesa, AZ · 100 beds

College Medical Center Phoenix

14.5 miles
Not Rated N/A
Phoenix, AZ · 127 beds

Honorhealth Tempe Medical Center

14.5 miles
Not Rated N/A
Phoenix, AZ · 219 beds

Valley Hospital

14.9 miles
Not Rated N/A
Phoenix, AZ · 122 beds

View all hospitals near 85224, AZ →

Switching hospitals may mean switching plans. Check the Medicare enrollment timeline to make sure you don't miss your window, and use our enrollment checklist to stay organized.

Location & Directions

Address: 1955 West Frye Road, Chandler, AZ 85224
Phone: (480) 728-3000

Get directions on Google Maps →

What to Do with This Information

Hospital quality data is most useful when paired with your specific situation. Here's how to act on it:

  • Check network status: Before choosing this hospital, verify it's in-network for your Medicare Advantage plan. Out-of-network care can cost significantly more.
  • Ask about specific outcomes: If you're considering an elective procedure, ask the hospital for their outcomes data on that specific surgery — not just overall ratings.
  • Compare nearby options: Use the nearby hospitals section above to compare quality scores across facilities in the area.
  • Review your Medicare plan: Your plan's network determines which hospitals you can access affordably. Use our enrollment checklist to stay organized if you're switching plans. Check enrollment deadlines →
  • Talk to your doctor: Ask your primary care physician which hospitals they're affiliated with and whether they're in-network for your plan. Print our doctor questions checklist →
View on Medicare.gov Compare Medicare Plans in 85224, AZ →

Chandler Regional Medical Center: Common Questions

What does a 4-star rating mean for Chandler Regional Medical Center?

CMS rates hospitals on a 1-to-5 star scale based on quality measures across mortality, safety, readmission, patient experience, and timely care. A 4-star rating places this hospital above the national average. The rating is updated quarterly by CMS.

Does Chandler Regional Medical Center have an emergency room?

Yes, Chandler Regional Medical Center operates an emergency department.

How many doctors are affiliated with Chandler Regional Medical Center?

682 physicians are affiliated with this hospital according to CMS Physician Compare data. This includes 149 surgeons.

Does Chandler Regional Medical Center accept Medicare?

Yes. All hospitals listed on Medicare Hospital Compare are Medicare-certified facilities. However, whether this hospital is in-network for your specific Medicare Advantage plan depends on your plan's provider network. Check your plan documents or call your insurer to verify.

How many beds does Chandler Regional Medical Center have?

Chandler Regional Medical Center has 429 licensed beds. Bed count is an indicator of hospital capacity — larger hospitals often offer more specialized services.

Where does the data on this page come from?

All data is sourced from official CMS (Centers for Medicare & Medicaid Services) databases: Hospital Compare for quality measures and star ratings, Provider of Services for beds and services, and Physician Compare for doctor affiliations. Data is updated quarterly. Read our full methodology →

About the Reviewer

Wes Ward

Wes Ward

Founder & Data Lead

Wes Ward is the founder of InsuranceDataNow.org and reviews all hospital quality data and methodology for accuracy. Every hospital profile — including the CMS quality measures, infection rates, and doctor affiliations on this page — goes through his data-validation pipeline before publication.

With 25+ years in data analytics — including work with highly regulated genomic data at Ancestry.com — Wes brings enterprise-level rigor to healthcare transparency. He is also a co-founder of BestNeighborhood.org, CrimeGrade.org, and ISPReports.org.

View full profile →LinkedIn

Data sources: CMS Hospital Compare (February 2026), Provider of Services (Q4 2025), CMS Physician Compare, CDC NHSN. This page is for informational purposes only. Always verify information directly with the hospital. Read our full methodology →

Medicare Resources

Hospital quality data is just one piece of the Medicare puzzle. Explore our guides to make the best decisions for your coverage:

Does your Medicare plan cover Chandler Regional Medical Center?

Compare Plans in 85224, AZ →