Hospital Profile

Deaconess Medical Center

Q: What does a 3-star rating mean for Deaconess Medical Center?

CMS rates hospitals 1-5 stars based on mortality, safety, readmission, patient experience, and timely care.

Q: Does Deaconess Medical Center have an emergency room?

Yes, it operates an emergency department.

Q: Does Deaconess Medical Center accept Medicare?

Yes. All hospitals on Medicare Hospital Compare are Medicare-certified. Check your specific plan for in-network status.

W 800 Fifth Avenue
Spokane, WA 99210

★★★☆☆

3/5 CMS Overall Rating

388

Licensed Beds

Acute Care

Hospital Type

589

Affiliated Doctors

Moderate

Critical Care

1.1:1

Nurse-to-Bed Ratio

Quick Actions

📞 Call Hospital 🗺️ Get Directions 🏛️ View on Medicare.gov 👨‍⚕️ Find Doctors

(509) 473-5800

Data Source: Hospital data from CMS Hospital Compare (February 2026) and Provider of Services file (Q4 2025). Doctor affiliations from CMS Physician Compare. Quality measures are updated quarterly.
Reviewed by: Wes Ward, Founder & Data Lead • View our methodology

Hospital Details

Deaconess Medical Center is a 3.00-star acute care hospital located in Spokane, Washington with 388 licensed beds. As a private non-profit, its revenue is reinvested into patient care and community programs. As a major teaching hospital, it is affiliated with a medical school and typically offers the most advanced procedures and clinical trials.

Its 3-star CMS rating is at the national average — it meets baseline quality standards across key domains. 589 physicians are affiliated with this facility, and it provides emergency services. Its critical care footprint covers 4 of 8 unit types (Moderate) with a 1.1:1 nurse-to-bed ratio.

Hospital Type	Acute Care Hospitals
Ownership	Voluntary non-profit - Private
Teaching Status	Major Teaching Hospital

Quality Ratings & Measures

CMS evaluates hospitals across five quality domains. Here's how Deaconess Medical Center compares:

⭐

Overall Rating

of 5 stars

💔

Same as National

Mortality

0 of 7 better

🛡️

Better than National

Safety

3 of 7 better

🔄

Better than National

Readmission

1 of 11 better

😊

All 8 domains reported

Patient Experience

8 measures

💰

0.9700

Medicare Spending Index (MSPB)

Near National Avg

Quality data from CMS Hospital Compare. "Better than national" means statistically significantly better than the national average. Spending uses the CMS MSPB measure (Medicare Spending Per Beneficiary) index, where 1.000 is national average and values above/below 1.000 indicate higher/lower spending.

Patient Experience (HCAHPS Survey)

The HCAHPS survey is a standardized, national survey of hospital patients. It measures how patients perceive their care — including communication with doctors and nurses, responsiveness of staff, cleanliness, and discharge information. Higher percentages indicate better performance.

Measure	Score	Star Rating
Patients who reported that their room and bathroom were "Always" clean	62%	N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15%	N/A
Patients who reported that their room and bathroom were "Usually" clean	23%	N/A
Cleanliness - linear mean score	Not Applicable%	N/A
Cleanliness - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that their nurses "Always" communicated well	74%	N/A
Nurse communication - linear mean score	Not Applicable%	N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5%	N/A
Nurse communication - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that their nurses "Usually" communicated well	21%	N/A
Patients who reported that their doctors "Always" communicated well	79%	N/A
Doctor communication - linear mean score	Not Applicable%	N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4%	N/A
Doctor communication - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that their doctors "Usually" communicated well	17%	N/A
Patients who reported that staff "Always" explained about medicines before giving it to them	55%	N/A
Communication about medicines - linear mean score	Not Applicable%	N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23%	N/A
Communication about medicines - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported that staff "Usually" explained about medicines before giving it to them	22%	N/A
Discharge information - linear mean score	Not Applicable%	N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home	12%	N/A
Discharge information - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that YES, they were given information about what to do during their recovery at home	88%	N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge	13%	N/A
Patients who reported that YES, they did discuss whether they would need help after discharge	87%	N/A
Patients who reported that their doctors "Always" explained things in a way they could understand	72%	N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6%	N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand	22%	N/A
Patients who reported that their doctors "Always" listened carefully to them	78%	N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5%	N/A
Patients who reported that their doctors "Usually" listened carefully to them	17%	N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect	86%	N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3%	N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11%	N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10%	N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24%	N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	66%	N/A
Overall hospital rating - linear mean score	Not Applicable%	N/A
Overall hospital rating - star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12%	N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19%	N/A
Patients who reported that their nurses "Always" explained things in a way they could understand	69%	N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6%	N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand	25%	N/A
Patients who reported that their nurses "Always" listened carefully to them	72%	N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5%	N/A
Patients who reported that their nurses "Usually" listened carefully to them	23%	N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect	82%	N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3%	N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15%	N/A
Patients who reported that the area around their room was "Always" quiet at night	49%	N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14%	N/A
Patients who reported that the area around their room was "Usually" quiet at night	37%	N/A
Quietness - linear mean score	Not Applicable%	N/A
Quietness - star rating	Not Applicable%	★★☆☆☆ (2)
Patients who reported NO, they would probably not or definitely not recommend the hospital	6%	N/A
Patients who reported YES, they would definitely recommend the hospital	68%	N/A
Recommend hospital - linear mean score	Not Applicable%	N/A
Patients who reported YES, they would probably recommend the hospital	26%	N/A
Recommend hospital - star rating	Not Applicable%	★★★★☆ (4)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41%	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34%	N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25%	N/A
Summary star rating	Not Applicable%	★★★☆☆ (3)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12%	N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88%	N/A

Survey response rate: 23% (1818 surveys completed). Data from 04/01/2024 to 03/31/2025 .

Services & Specialties

Deaconess Medical Center offers the following services based on CMS Provider of Services data:

Emergency & Critical Care

Deaconess Medical Center offers 4 of 8 possible critical care capabilities, classified as Moderate. Moderate critical care (3–5 unit types) covers many common emergencies but may require transfers for specialized trauma, burns, or pediatric/neonatal intensive care. Consider whether your likely health needs are covered.

🚨 Emergency Department

🏥 Intensive Care Unit (ICU)

❤️ Coronary Care Unit (CCU)

🆘 Shock-Trauma

Surgical Services

🏥 Inpatient Surgery

🏢 Outpatient Surgery

❤️ Open-Heart Surgery

Specialty Services

🤰 Obstetrics (OB)

👶 Neonatal Nursery

🧒 Pediatric Services

🩺 Substance Abuse Treatment

🌬️ Respiratory Care

Service availability is self-reported by the facility. Confirm specific services directly with the hospital. Use our printable question list to prepare for the conversation.

Bed Count, Capacity & Staffing

Deaconess Medical Center has 388 licensed beds (388 Medicare-certified) with a nurse-to-bed ratio of 1.1:1. Higher ratios generally indicate more nursing staff per patient, which research links to better outcomes in medication errors, patient falls, and response times.

Bed Type	Count
Total Licensed Beds	388
CMS Certified Beds	388
Psychiatric Unit Beds	38

Staffing snapshot: 589 affiliated physicians • 418 registered nurses

Doctors Affiliated with Deaconess Medical Center

589 physicians are affiliated with Deaconess Medical Center, including 82 surgeons. Doctor affiliations are sourced from CMS Physician Compare data and indicate physicians who have a formal relationship with this hospital.

589

Total Doctors

105

Procedural Specialists

Surgeons